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The book also very clearly addresses the concept of Interactive Planning which begins by gaining an understanding of the organization as a whole and how it, as a system, interacts with the relevant environments with which it interacts.
In their in-depth approach to addressing Interactive Planning the authors provide insight and bring to life the importance and meaning of the wisdom of Russell Ackoff who said:
In the Interactive Planning approach, it is assumed that the organization is a multi-purpose system, and that the planning process should take into account the objectives of all stake-holders, including society in general.
This challenge is overcome when Interactive Planning is adopted.
Interactive Planning is a methodology that eliminates the need for forecasting.
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